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The SCOR model has these Performance Attributes on its Level-1 metrics. Reliability, Responsiveness, Agility, Cost, and...

The SCOR model has these Performance Attributes on its Level-1 metrics. Reliability, Responsiveness, Agility, Cost, and Asset Management Efficiency. How would a company use the SCOR metrics for benchmarking?

Business   Operations-Management   
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Answer #1

How would a company use the SCOR metrics for benchmarking?

  • Benchmarking is a process of comparing one against another
  • SCOR is an entire reference model for supply chain performance management and improvement, in which benchmarking plays just one part
  • The SCOR model is based on three pillars-
    • process modeling
    • performance measurement
    • best practices pillars
  • The performance measurement pillar, which is the one used for benchmarking
  • It is essentially a hierarchy of key performance indicators (KPIs), comprising more than 150 metrics organised into two levels
  • SCOR Level 1 metrics are those most commonly used for supply chain benchmarking, and are divided among five key supply chain attribute
  • two of which are internally focused (cost and assets), while the other three focus on the customer (agility, responsiveness, and reliability).
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