Question

Describe any four Characteristics of Customer Analytics

Answer 1

Answer 1) Customer analytics is a procedure by which information from customer conduct is utilized to assist settle on with keying business choices by means of market division and prescient analytics. This data is utilized by organizations for direct showcasing, site determination, and customer relationship the executives. Customer analytics alludes to the procedures and advances that give associations the customer knowledge important to convey offers that are envisioned, pertinent and ideal. The objective of customer analytics is to make a solitary, exact perspective on a customer to settle on choices about how best to get and hold customers, distinguish high-esteem customers and proactively associate with them. The better the comprehension of a customer's purchasing propensities and way of life inclinations, the more precise prescient practices become and the better the customer venture becomes. Without a lot of precise information, any knowledge got from investigation could be fiercely mistaken. Characteristics of Customer analytics are as follows:

1) Encourages you increment customer reaction to advancements, reinforces customer dedication and subsequently supports deals incomes

2) Fixes your general crusade cost by letting you center around purchasers who are well on the way to make a buy/play out an ideal activity

3) Encourages you recognize unsatisfied customers and forestall brand degradation

4) With customer information analytics, you can make a progressively successful and productive arrangement of crusades dependent on phase of purchasing venture, perusing conduct, buy history, socioeconomics, geological subtleties, etc.