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Answer : When the Online conservations are
taken into consideration then there are conversations which can be
considered as inappropriate and appropriate.
The appropriate
communication about the Organization can be:-
- Updates regarding the new products
launched by Company.
- The quality and the credibility
related information which can persuade or attract the other
people.
- Transparency in every social media
engagement.
- Protection of consumers privacy.
- Respect of all types of copyrights,
trademarks, rights of publicity, and other third‐party rights in
the online social media platform.
The inappropriate
communications about the Organization can be:-
- Discussing the confidential matters
through online platform.
- Discussing about the working hours,
incidents in work place etc.
- Discussing colleagues,
customers, suppliers or other stakeholders or competitors with
colleagues or individuals outside the company on discussion boards,
in chat rooms or through blogs.