Which of the following was not a characteristic of the Marks & Spencer supply chain prior to the late 1990s?
a) Used many local suppliers
b) Focused on low cost
c) Used suppliers to innovate products
d) Experienced long lead times
Question:- Which of the following was not a characteristic of the Marks & Spencer supply chain prior to the late 1990s?
Answer:- b) Focused on low cost
Reason:- During 1991, Englan witnessed the second worst recession in its history which really decreased the buying power of the customers. In order to improve the sales, the then Chairman of the company Sir Richard Greenbury reduced the manpower strength by 10% and asked the suppliers to cut their margin to improve the sales of the company. Thus this concept of low cost was derived from post-1990s, therefore, it is the correct option that is focusing on low cost was not the characteristic of the Marks & Spencer supply chain prior to the late 1990s
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