Question

Walgreen is a company that describes a training and development policy that seems to neither support nor be in conflict with the mission statement. Answer the following questions pertaining to Walgreen company.

What are the likely results of a training and development policy that does not support, or even conflicts with, the company mission? Particularize this answer to walgreen

Answer 1

A training and development policy that neither supports nor contradicts the mission statement of the company might have following likely results.

(i) The training needs analysis process has no bearing with the strategic objectives of the organisation, and it is likely to be a general approach which would not address the issues that affect company's strategy.

(ii) Training programs would most likely be adopted from other companies which have different working conditions and issues, which would make them ineffective or misdirected.

(iii) The performance of training interventions could not be linked to the outcomes. This would affect the performance management system and create ambiguity.

(iv) The succession planning process by developing the leadership would either be absent or not aligned with the company's strategic objectives, which is a dangerous proposition.

(v) Interpersonal issues among employees would surface, as a result of ambiguous situation where the trained and certified employees would not meet the need while some untrained but experienced ones would do. There would be more frustrated employees who would not find the training solutions to their performance issues. Dissatisfaction and high attrition rate might be fallouts.

(vi) The training and development function would not be an important strategic unit of the company anymore, and perhaps, an outside agency would do the job.