List and explain the CURRENT TRENDS IN E-COMMERCE .(PLEASE I NEED TO KNOW THE TRENDS ) 3 PAGES PLEASE EXPLAIN MORE
Following are some of the trends which are shaping or redefining e-commerce to the next level.
1. Augmented reality: The introduction of Augmented Reality in the arena of e-commerce has been redefining the way commerce was done electronically and has to a larger extent closed what was a significant gap of ambiguity. It helps people associated in this sphere visualise what used to be highly intangible ambiguous. Consumers or persons transacting can now see how it looks or benefits them in a customised way before purchasing it. Gartner recently predicted that 100 million consumers will transact with the help of Augmented Reality. Augmented Reality is a major trend because it is making intangible become tangible while preserving the features of e-commerce.
2. Faster delivery using drones: Businesses all over are mooting the option of using drones to deliver the goods and/or services to their clients particularly those that are in the sector of e-commerce. Amazon recently unveiled what it named as Amazon-Prime-Air-Delivery-Drone wherein it will be using it to deliver parcels. This will be a trend to look for as it will ensure faster delivery, less pollution and contact.
3. Artificial Intelligence: Artificial Intelligence is being used in the e-commerce arena and it is only redefining the business. The use of Artificial Intelligence will remain the major trend for years to come as it has the potential to personalise, customise and analyse the data to suit the requests of clients. It may also delve into high IQ chatbots thereby eliminating the human interventions.
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