Question

1. The PR firm has taken pictures of the office. When Haley met the PR firm later in the breakroom, Haley remarked, “It’s interesting that you guys take pictures of everything all the time.” The perceptual barrier Haley is exhibiting is _______________.

   1. imposing consistency

   2. stereotyping

   3. ignoring information

   4. overgeneralizing

2. During some of the interviews, 180 Public Relations believe some of the employees have engaged in “save face” by correcting what they may perceive as a negative perception of their self. What is the correct term to explain this “save face” approach?

   1. Positive facework

   2. Corrective facework

   3. Politeness theory

   4. Preventative facework

3. Alicia noticed that she was not answering her office phone. Alicia infers that Haley is probably trying to take a temporary break and learn how to balance everything again before she resumes working with clients again. Which process of perceptual organization and interpretation did you use in arriving at this conclusion?

   1. Attribution theory

   2. Implicit personality theory

   3. Use of personal constructs

   4. Impression formation

4. The PR firm is disappointed that they cannot assure the female employees that they can speak openly, so they asked Alicia what they can do differently. Alicia tactfully but honestly tells them what she thinks. This situation reflects which strategy related to improving one’s self-esteem?

   1. developing honest relationships

   2. letting go of the past

   3. visualizing a positive image

   4. avoiding comparisons

Answer 1

1) Overgeneralizing

Explanation - Overgeneralizing refers to when we treat a small amount of information like they were highly representative. Other option is incorrect as they are talking about, when we fail to focus or categorize the individuals.

2) Corrective facework

Explanation - Save face can be refer as a Corrective facework. Which is used after the threat has occurred. Here, employees correct their perceive as a negative perception of them selve.

3) Use of personal constructs

Explanation - Personal construct process suggest that the people develop personal construct about the person or people. These construct can sense by their experience or observation.

4) Developing honest relationships

Explanation - Developing honest relationship refers to when person give the hones feedback and cultivating the friendship with the people.