Discuss ethical, global, and security challenges involved with implementing an ERP system. In your experience either as a customer or within your own organization, describe what led to the need to implement an ERP system. Explain the challenges you have faced when a new ERP system was implemented or attempted to be implemented.
In any of your experiences with E-Business and E-Commerce, how could an ERP system come into play to create a better shopping experience for the customer?
Ethical, global, and security challenges involved with implementing an ERP system are that the information in the system created by a person is used by another person. There are issues related to the security of the data as the ERP system is accessed by multiple users. Different types of data is put into the system that creates a risk to the security of the system. There are global challenges associated with implementation of ERP systems as there is variation globally in the way data is stored and formatted.
The need to implement an ERP system is for systematic availability of data for decision making in faster way. ERP systems provide integrated data across different functions and increases the accessibility of data to various departments. The challenges faced when a new ERP system is implemented or attempted to be implemented are related to migration of data to the ERP system in particular format. The data for ERP systems needs to be accurate and correct. Training of personnel for use of ERP systems is another challenge associated implementation of ERP systems. The technical skills required for use of ERP system is a challenge.
ERP system comes into play to create a better shopping experience for the customer in the experiences with E- business and E-commerce as it provides data related to consolidated inventory across different distribution channels. ERP systems can also provide data related to sales across different channels to give insights into customer behaviour that can be helpful in improving shopping experience.
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