Question

Describe training methods Amazon used for employee orientation and diversity management.

Answer 1

Training methods Amazon used for employee orientation and diversity management are as follows:

· A2Tech program: Amazon Inc arranges the A2Tech program to make its associates IT experts. Associates can participate in the program to become an IT support technician. Employees who have successfully qualified the 90 days training program can directly join the company's payroll for hands-on experience along with an opportunity to complete a certification course in CompTIA A+.

· Interpersonal skill training: Interpersonal skill training programs are arranged for the employees to improve their ability to work as team players. It emphasizes on their performance improvement and enhances their ability to interact with their colleagues. Interpersonal training focuses on holistic communication improvement.

· Problem-resolving training: Problem-solving training has become an integral part of employee training. Most of the self-managed team members in Amazon are trained to resolve both individual and collective issues. It helps in developing leadership qualities among employees.

· Career choice training: Amazon arranges career choice for hourly associates who have completed their alliance with Amazon for more than one year. The company pre-pays 95% of the overall tuition fees for hourly associates, to be certified in their professional career.