Question

An advantage of heterogeneity is that services can be customized. true or false

Answer 1

Here is the answer for your question.

Given question:- An advantage of heterogeneity is that services can be customized.

Answer :- TRUE

Explanation of the answer:-

The main advantage of heterogeneity is that services will be customised.

Heterogeneity is the unique service offered by modifying it to each customer.

The term heterogeneity means the services that are offered with uniqueness .

The heterogeneous services are different from each other.

Heterogeneity is the biggest challenge for the companies inorder to maintain the standards of the quality and to improve the standards of the quality of the services which are offered.

The best example for heterogeneous services are :-

The cab services which are offered for the customers from airport are unique and different from the cab services which are offered for other locations.

The services which are offered to the customer by the customer service agents are unique and customised for each and every customer .

Therefore, customization of services is the advantage of heterogeneity.

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