Question

Melcom announced April 19, 2015 as National Hiring Day in Ghana. Melcom has 1000 shopping outlets across the country and has 20000 employees. On April 19, this figure will be 60000 employees i.e. roughly 40 workers per each shopping Centre.

As per the plan, Melcom will hire 40,000 new employees in various part-time and full-time positions at crew and management levels. The starting wage will typically be more than Ghc50.00 per day. Outlet managers can earn up to Ghc30,000.00 a year. Melcom was also recently selected by the Agoo Magazine as one of the best companies in the country for internship and part-time jobs.

Around 75% of outlet managers and 40% of corporate employees at Melcom started as attendants and cleaners at both part-time and full-time basis. This should be great news for those who see it as a first step to a better career later, either within or outside the company. This should also be good news for the Ghanaian economy where the national unemployment rate is around 6.7 percent.

Melcom country held a meeting with the HR management of the company and held a press conference where among many other things he urged prospective applicants to take advantage of the opportunity as the company intends to diversify its recruitment process. The biggest hiring initiative in company history comes in the wake of growing number of 24-hour stores across the country.

REQUIREMENTS

As the head of the HR management, you are required to plan the recruitment process through a 3-month timeline

Answer 1

For the case, the Human Resource Manager (HRM) has to understand the need of the business which is going to start its new hiring processes for the next 3 months to increase its members of staff from 20,000 to 60,000. This would be for both the permanent and part-time workers with the business which seeks to have a 24 hour based operations in all its stores across Ghana. The case suggests that the business has the repute in the nation to be of a good quality employer in the nation where the employment rates are as low as 6.7%. The hiring has to be done in three months where 40,000 people of various needs and quality are to be inducted. Based on the timeline the activities would be as:

· Decide upon the manpower need for each store for 24-hour schedule operations with both full time and part-timers as per the needs and roles that need to be satisfied.

· The advertisements are to be made for the requirements based on diversity and location which would clearly state the way the business works to take its employees,

· The format of starting as part-timers and fulltime with minimal jobs at the business policy has to change where the business has to use induction processes for the employees joining.

· The business may make the offerings to recruit within 2 months while keeping a month for induction as per the plans. The first week would design the advertisements and publish it for the next one week in various media to complete the Resume collection processes via email only to make sure the It can be used to shortlist the needful people.

· The recruitment of 40,000 people would be done in the first 2 months since the 3^rd month is planned as the induction period for the business within the first 2 months.

· The 2^nd month would be used to shortlist and call for the interviews for each location and complete it within 15 days of the 2^nd month.

· This lets the 3^rd month be used as an induction period before offering employment and this has to be made clear in the advertisements as well as in the interviews so that those who are interested would only be shortlisted.

· The business would use online methods of an interview which would also ensure that the employees are IT educated and have the needed intent can be done in real-time to get over the time constraints.