Question

One of your closest friends, Pat, has been recently promoted to vice president of Company XYZ. Company XYZ is a thriving company that is known for being focused on task management. Pat has always found this practice unsettling and wants to change the culture of Company XYZ. Pat is well-liked and respected by peers.

The company has seen tremendous growth over the years, but the past 2 years have been trending downward. A recent employee survey has caught Pat’s attention. The survey polled employee job satisfaction and leadership satisfaction. The employee satisfaction rating was, on average, 5 out of 10, and the leadership satisfaction rating was 4 out of 10 on average. The scores have other members of management puzzled, but Pat believes that increasing these ratings could turn things around.

Company XYZ’s yearly leadership conference is a month away, and Pat has been asked to speak on achieving organizational objectives. Pat knows that you have recently enrolled in a management course and wants to hear a fresh perspective. You will see Pat next week, and you have been given a list of things to consider prior to the meeting:

• What are some characteristics of a successful leader of an organization, division, or department?
• What do followers expect from a leader?
• What do leaders expect from followers?
• Identify a strategy to increase the leadership satisfaction rating.
• Identify a strategy to increase the employee satisfaction rating.

Must be at least 2 pages

Answer 1

Characteristics of a successful leader in -

ORGANIZATION-

Self-managing- It means able to prioritize your goal and being responsible for accomplishing objectives.

Acting strategically- A forward-thinking and open-minded approach is needed. Being flexible in your mindset and trying new approaches and ideas is needed for an organization's growth. Maintaining a positive outlook also must for a successful leader of an organization.

Setting clear goal and persistence in achieving this- For an organization to be succeeded the goal should be clear and the leader should have a perfect layout to achieve that plan. To be an effective leader he should keep going while others are tempted to throw at a towel.

Having a vision for the future- without planning for the future the organization could not succeed so to be an effective leader vision is must or needed. Being a visionary is about managing change and striking a balance between stability and growth is a talent of an effective leader. being a visionary means adaptable to change.

DIVISION/DEPARTMENT

Effective communicator- for an effective leader of department communication plays an effective role in dealing with the staff and with each department. communication is built on a steady flow of verbal and nonverbal exchange of ideas and information.

Accountable and Responsible- power and authority should be managed properly by the manager without overpowering employees. a leader should appreciate everyone in the department individually by his personality and accountable for his doing in a department.

Managing complexity- Leaders must be problem solvers who can make decisions under different circumstances. it is a vital skill for any leader. managing a department or division means daily dealing with the complexity due to various factors.

FOLLOWER EXPECT FROM THE LEADER

Trust- It builds primarily through relationship and it is very important for any organization. it also tells about behavioral predictability.

Compassion-  it is needed by a follower but most of the leaders are hesitant to be friendly relationships as this may affect work. follower wants to care for its leader.

Stability- consistency in job ensures stability insecurity about the job by an employee leads to failure of a leader to build stability among employees.

Hope- inspiration from the leader for the future build the hope among followers and this what follower expect from the leader. it requires initiatives.

LEADERS EXPECT FROM FOLLOWER

Willing to collaborate- credit of sharing ideas is very uncommon but leaders expect this from its follower.

Hard work - there is no alternative to hard work.

Dedication- a non-demanding dedication from followers for an organization is what a leader expects.

Get involved- whenever an organization needs follower involvement that is always present.

STRATEGY TO INCREASE LEADERSHIP SATISFACTION RATING

Dedicated workforce

Vision with mission

Innovative ideas

Realistic with expectations

Proper engagement

STRATEGY TO INCREASE EMPLOYEE SATISFACTION RATING

Flexibility

Recognization and reward

less bureaucracy

sociable culture

freedom of speech and act

friendly relationship