Question

A bank is trying to decide the interest rate to offer on personal loans. So, it checks on a Web source what rates other banks are offering. This information is considered as ____.

	A.	Internal
	B.	External
	C.	Subjective
	D.	none of the above

If you were thinking about an oven as a system which of the following represents the feedback?

The uncooked food.

The cooked food.

The oven running at 350 degrees for 20 minutes.

A light indicating that the oven has reached the preheated temperature.

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors. Which of the below represents a key performance indicator?

Reduce product costs

Percentage of help desk calls answered in the first minute

Create high-quality products

Hire the best business professionals

Which of the below describes the efficiency MIS metric of throughput?

The time it takes to respond to user interactions such as a mouse click

The ease with which people perform transactions and/or find information

The amount of information that can travel through a system at any point in time

The number of hours a system is available for users

Shawn McGill is on the executive board for ABC pharmaceuticals. The company produces the number one selling cancer fighting drug on the market. Due to its incredible success ABC pharmaceuticals has decided to increase the cost of the drug from $8 a pill to $15 a pill. Which force is ABC pharmaceutical using to increase its drug price?

		Supplier power.
		Threat of false entrants.
		Business power.
		Buyer power.

Answer 1

Experts are only allowed to answer 4 questions at a time, please do not downvote. :)

External: Checking what other banks are offering as their interest rates is external analysis as the bank is checking its competitiors' rates.

A light indicating that the oven has reached the preheated temperature: Feedback refers to the information given back by a system informing and giving the information about the message which is the light indicating that oven has reached the preheated temperature.

Percentage of help desk calls answered in the first minute: KPI should always be quantifiable and thus out of all the options, the percentage of help desk calls answered in the first minute are one of the KPIs to be measured.

The amount of information that can travel through a system at any point in time: The MIS metrics on the basis of efficiency is best described as the amount of information that can travel through a system at any point in time.