egina is considering different laptop computers before she finally buys a new laptop. She has collected information about four different laptops and focused on five attributes that she thinks are important. She has rated these laptops on the attributes and has asked you to help her in making a choice. Using the Fishbein Multi-Attribute Model, please help her make her decision.
Regina’s Attribute Matrix
Attribute |
Importance Weights |
HP Pavilion |
Dell Latitude |
Sony Vaio |
Acer Aspire |
Weight |
0.4 |
Bad |
Very Good |
Fair |
Very Bad |
Integrated camera |
0.1 |
Good |
Bad |
Very Good |
Fair |
Display Resolution |
0.25 |
Very Bad |
Excellent |
Terrible |
Good |
Built-In Numeric Keyboard |
0.05 |
Excellent |
Excellent |
Excellent |
Excellent |
Energy Star Compliance |
0.2 |
Very Good |
Terrible |
Good |
Terrible |
Q. One of the attributes that Regina has considered gives her very little information to help her differentiate between her selected alternatives. Which attribute is this?
Built-In Numeric Keyboard
Display Resolution
Weight
Energy Star Compliance
Integrated camera
Answer : Built-In Numeric Keyboard
The answer is built-in numeric keyboard. The importance or weight given to each of the attribute defines how much that particular attribute helps in differentiating and choosing on the final alternative. As the importance given to Built-In Numeric Keyboard is only 0.05, it gives her very little information to help Regina differentiate between her selected alternatives. Additionally the value of this particular attribute is "Excellent" for all the alternatives. Hence there is no difference between the alternatives based on this attribute.
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