Question

Defend with examples, why there is a need to change attitude towards methods of communication at all levels of management, considering the COVID-19 situation?

You are the CEO of a company. Your employees believe that you are a very strict person and don’t like to listen to criticism. How will you change this opinion of your employees, considering the most appropriate type and method of communication

Answer 1

The communication methods need to be changed in the context of the COVID-19 pandemic outbreak because of the fact that the pandemic has tremendously changed the way in which organizations are functioning. For example, now many of the companies have allowed employees to work from their homes. In such a scenario there are limitations for the application of body language in communication. So companies need to embrace new methods for communicating with their employees at all levels of an organization in the context of the remote working.

As the CEO of a company, I have to make some changes in my communication methods in order to change the opinion of employees that I am as a very strict person and don’t like to listen to criticism. I could do the following things in this regard.

• I must try to keep my communication personalized. I have to use text messages, tweets, emails, etc for facilitating personalized communication within the organization in this pandemic situation. It will help the employees to open up their minds with me and also they will have a feeling of being recognized.
• I have to openly state the goals and objectives of the business. It will motivate the employees to a great extend. The employees would probably more committed to their jobs.
• I have to obtain honest feedback from employees. It will definitely help me to get their opinions and ideas.
• I should appear more approachable so that employees will freely come to me with their ideas.

Please give Up-vote if you like the answer. Thank you.