Question

Case study:

Ahmed is the owner of a restaurant in Manama, Ahmed is faced by a business problem. He is losing the income of his restaurant. Ahmed had to close his restaurant for weeks due to the Pandemic “Corona 19”. His restaurant is very traditional, he has only few popular dishes in his menu, he relies mainly on “dining in style” where the customers eat in the restaurant with no take away or home delivery services.

Ahmed’ son Abdulla is a graduating students from ASU, he wants to help his father to take the right decision in developing his catering business, so he decided to conduct a research.

Abdulla started mapping his ideas to do his research;

Required:

a) Abdulla finally decided to conduct a survey on (1) what type of meal his customers would prefer to eat, (2) would the customers prefer “dining in” or “home delivery services”, (3) would the customers be interested in loyalty cards for discounts.

Provide a questionnaire survey, including some descriptive variables, and

dependent/ independent variable using the Likert scale . use Forms in office 365 . .

Answer 1

Manama restaurant

dear customer just 5 minutes

1.your name

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2.age

below 20

20-35

35-50

above 50

3.sex

Woman

Man

transgender

4.How often do you dine at our restaurant

Daily

Weekly

Monthly

Seasonal

Yearly

Never

5.How would you rate the value of our food

good

nuetral

bad

6.Is there anything you’d want to see on the menu that’s missing

Yes

No

Maybe

7.Did the food come out fast enough

Yes

No

8.Did you use any of our discounts or special offer

Yes

No

9.what category of foods do you expect more from us

vegetable

seafood

meat

10.

	agree	Strongly agree	Neutral	Disagree	Strongly disagree
Loyalty cards treat me like VIP
Was the Selection of Beverages Sufficient

11.

	excellent	Good	average	Below average	Poor
the taste of your meal
Cleanliness and comfort

12.Approximately how many minutes did you wait before you were seated

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13.What is the minimum order value from which you expect free standard delivery

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14.How likely is it that you would recommend our service to a friend or colleague

Very likely

Somewhat likely

Neither likely nor unlikely

Somewhat unlikely

Very unlikely

15. If we offer faster delivery would you be willing to pay for it?

yes

no

16. Loyalty cards allows me to accumulate points over time and save for a big reward

yes

No

sometimes

i hope you satisfied with the answer,any query put in the comment box

i will be grateful if you could cast an upvote for this answer

be safe and healthy at your home

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this survey completely prepared with ofice365.