Question

define all these

Managing for continuous improvement -

Business process reengineering -

Benchmarking -

Best practices -

Continuous improvement programs -

Total quality management -

Six sigma programs -

Ambidextrous organizations -

Process improvement rate of change:

Quantum change—Business process reengineering-

Incremental change—Continuous im- provement programs (Six sigma, TQM)-

Rewards -

High-powered incentives Information systems -

Performance tracking -

Controls -

Monitoring-

Well conceived policies and procedures:

Provide top-down guidance for how to -

Enforce consistency -

Promote work climate for execution-

Answer 1

Managing for continuous improvement – relates to the process and ways implemented to ensure that there is continuous improvement within the processes of the company so that the final output can be improved and better quality products and services are delivered to the customers. Some of the common processes used to achieve this is scrum meetings which are nothing but daily standard meetings, and also the DMAIC process which says that first we define the problem, then analyse how big or small it is, post which we improve and control the improvement in a positive direction.

Business process reengineering – is nothing but a process to study the existing business processes that prevails within the organisation and improving them to a certain extent on a gradual basis so as to achieve higher productivity, higher growth, better utilisation of resources, performance improvement is also a goal and this all leads to a competitive edge in the market.

Benchmarking – It is a process wherein specific targets are set and basis that the performance of the company is judged, the industry is studied deeply and the output is the standards against which the output would be compared so that the business can improve overall and as per the market, those standards are termed a benchmarks.

Best practices – In the market several organisations work to achieve their goals and objectives, in that process they use many processes and ways of achieving targets, best practices means that what were the best methods that actually worked for the organisation and can be used by some other to achieve its targets. So all the processes and strategies that have previously worked and can be implemented again to gain a greater market share and to gain better position in the market is what is known as best practices.