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What SIPOC stands for? Illustrate a table for the supply of catering foods and beverages for...

What SIPOC stands for? Illustrate a table for the supply of catering foods and beverages for a birthday event.

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Answer #1

SIPOC stands for Supplier, Inputs, Process, Output, and Customer. SIPOC is a process mapping exercise generally used in process improvement projects like six sigma.

Following is an illustrative example of the SIPOC Tool for the supply of catering foods and beverages for a birthday event.

Supplier Input Process Output Customer
Customer Request Menu Information via call Briefed about available Menu options Request satisfied Sales Executive
Sales Executive Confirms Preferred Menu Option of customer Menu confirmation Lead Generated in CRM Customer
Sales Executive Asks for the quantity, date, time and location of delivery Order Placed Invoice generation Customer
Customer Credit card details Payment Money Transfer Sales Executive
Delivery Executive Food and Beverage Delivery Order fulfillment Customer
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