Question

Do you know what rules and regulation imposed to online food delivery in Malaysia

Answer 1

Solution:

Due to the outbreak of COVID-19, there are multiple regulations that have been revised by the government to curb the spread of this deadly virus through the e-commerce operations. Hence, the government proactively decided to pose some restrictions and regulations on the e-commerce businesses operating in the Malaysian market.

The regulations were the delivery of only essential services and goods to the people who reside in the containment zone, these are the zones that have a maximum number of COVID-19 positive patients and thus only essential services and goods are allowed to be delivered to such containment zones. There have been regulations over the care that must be taken by the delivery executives to ensure contactless deliveries. The restaurant owners should also have all the safety and precautionary measures taken to ensure that the food that is being prepared doesn't get contaminated and hence it is required to be fully equipped with the safety measures, restaurants or food vendors who fail to meet these safety standards may not be allowed to conduct food delivery activities to ensure that the risk of spreading COVID-19 through food delivery is reduced and mitigated.

There are also regulations that surround the extent to which the operations will be carried out, meaning that the restaurants will have to operate with bare minimum staff and no more than a certain number of individuals are allowed in the restaurant preparing food and the socialdistancing should be followed strictly within restaurants as well.

Hence, these are the major regulations that have been in place for food delivery businesses in Malaysia.