Question

13.       A company’s patent portfolio is an example of __________knowledge.

1. Experimental
2. Database
3. Explicit
4. Tacit

14.       The purpose of a knowledge management system is to:

1. Manage customer and supplier communications
2. Capture and organize explicit and tacit knowledge about business operations
3. Manage strategic planning process
4. Implement process change

          

Answer 1

Database knowledge is defined as the knowledge that carries important information about the company. This important information could be a patent portfolio, trade secret, or client details. Therefore, the correct option is (b).

Knowledge management is one of the crucial management streams of any organization. It captures and organizes explicit and tacit knowledge about business operations so that employees can handle and use it efficiently. Therefore, the correct option is (b). All other options are wrong as they do not reflect the idea of knowledge management.