Question

the factors that Spotify consider in developing a customer profile

the factors that Spotify consider in developing a customer profile

Homework Answers

Answer #1

The factors that Spotify considers in developing a customer profile are as follows:

  • Spotify considers customer usage data and listening habits for creating playlists, recommendations, offers, etc.
  • Spotify considers the favorite artists of customers.
  • Spotify considers the type of tracks, genres, etc a particular customer listens to. This helps Spotify to understand customer's choices and preferences.
  • Spotify also considers factors like customer demographics, language preferences, etc to develop customer profiles.
  • Spotify divides customers into segments and then develops customer profiles as per the targeted segments.

By considering the above factors, Spotify understands the customer's choices, preferences, listening habits, etc in detail. This helps Spotify to create different profiles for different customers.

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