Question

Consider the final part of a prescription fulfillment process as described during classes:

Once the prescription passes the insurance check, it is assigned to a technician who collect the drugs from the shelves and puts them in a bag with the prescription stapled to it. After the technician has filled a given prescription, the bag is passed to the pharmacist who double-checks that the prescription has been filled correctly. After this quality check, the pharmacist seals the bag and puts it in the pick-up area. When a customer arrives to pick up a prescription, a technician retrieves this prescription and asks the customer for the co-payment or for the full payment in case the drugs in the prescription are not covered by the customer’s insurance policy.

One way of modeling this fragment is by defining the following tasks: “Check insurance”, “Collect drugs from shelves”, “Check quality”, “Collect payment” (triggered by the arrival of the customer), and finally “Retrieve prescription bag”.

Assume the pharmacy system automates the prescription fulfillment process described above, identify the type of each task and if there are any manual tasks, describe how these can be linked to the pharmacy system.

Answer 1

The process of automation of system can be designed by the help of Use Case Diagram. Use Case diagram helps in indentification of each task in the process and actors associated with each task.