Question

Because of the nature on the contact between a collection specialist (in or out sourced), phone...

Because of the nature on the contact between a collection specialist (in or out sourced), phone call sometimes can be difficult and the collection specialist may need to involve their managers. Should all patients' request for a manager be honored?

Business   Operations-Management   
0 0
Add a commentTranscribed image text
Next >

Homework Answers

Answer #1

In my opinion, all patients' request for a manager should not be honored and the decision must depend upon the specific patient request which requires manager's intervention and also upon the criticality of the matter. If the staff cannot handle a particular situation or decision is required to be made which would require manager to be present, then only the manager should be involved. All actions that can be taken at staff level, must be encouraged and taken without manager's intervention. Also in case a collection specialist is out sourced, he/she must collaborate with the manager for all decisions that require manager's intervention.

0 0
Know the answer?
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Log In

Sign Up

Not the answer you're looking for?
Ask your own homework help question
Similar Questions
Read The Question & Answer Give Your Opinion Do You Agree Or Disagree? Why Or Why...
Read The Question & Answer Give Your Opinion Do You Agree Or Disagree? Why Or Why Not? Quenstion: Why is it more difficult and riskier to collect receivables from a foreign purchaser? Answer: One of the greatest concerns an exporting company has is to make sure that it can collect payment from its foreign customers. An international transaction is perceived to involve a greater non-payment risk than a domestic sale. What is difficult about selecting an international sales term is...
Perfect Pizzeria of Southville, Illinois, is a franchise of a large chain which is headquartered in...
Perfect Pizzeria of Southville, Illinois, is a franchise of a large chain which is headquartered in Phoenix, Arizona. Although the business is prospering, it has employee and managerial problems. Each operation has one manager, an assistant manager, and from two to five night managers. The managers of each pizzeria work under an area supervisor. There are no systematic criteria for being a manager or becoming a manager-trainee. The franchise has no formalized training period for the manager. No college education...
QUESTION 6 Starbucks got it "right" because they created a consistent ________ no matter what franchise...
QUESTION 6 Starbucks got it "right" because they created a consistent ________ no matter what franchise you are in anywhere in the world. organization experience intervention effort 2 points QUESTION 7 Group conflict can lead to high quality decisions. True False QUESTION 9 Beth was recently hired to conduct a survey of employee attitudes for a large organization. As an OD consultant, her first step should be providing relevant scientific research. data gathering and diagnosis. joint action planning. evaluation. 2...
Following is the whole proposal and for that I need a logical design (ERD), Q. Map...
Following is the whole proposal and for that I need a logical design (ERD), Q. Map all different types of entities and relationships, provide definitions of entities and relationships. Zameen.com is Pakistan's first and biggest property portal and is amongst the world's top five property portals. It was founded in 2006 and has since revolutionized Pakistan's real estate industry by linking online buyers and sellers in a very convenient way, making it a worldwide household name among Pakistanis. This is...
Revise the message implementing an effective persuasive strategy. (Business Communication) Good morning! I wonder if you...
Revise the message implementing an effective persuasive strategy. (Business Communication) Good morning! I wonder if you know how bad meetings are around here. We seem to have endless meetings that drag on and on forever. I myself attended five meetings within the building but also was forced to participate in three more conference call meetings. And that was just last week! Nearly every one of those meetings was poorly run. Some should never have been called because they merely announced...
1. Juan Fernandez frequently travels to Lima, Peru where the only hotel he will stay at...
1. Juan Fernandez frequently travels to Lima, Peru where the only hotel he will stay at is the Four Seasons Hotel. His level of brand familiarity toward the Four Seasons Hotel is which ______ brand awareness below. a. brand familiarity. b. brand rejection. c. brand recognition. d. brand insistence. 2. Which of the following statements BEST reflects your textbook perspective? a "We don't use computers, surveys and the like because marketing's information needs are usually not that precise anyway." b...
What Happens When Hospitals Run out of Ventilators and Other Emergency Rescue Equipment? Patricia Benner, R.N.,...
What Happens When Hospitals Run out of Ventilators and Other Emergency Rescue Equipment? Patricia Benner, R.N., Ph.D., FAAN April 7, 2020 Our overwhelmed, or soon to be overwhelmed hospitals, face rationing precious life-saving equipment, such as ventilators. Our national lack of preparedness for a global pandemic will, in the near future, force local physicians and nurses to ration ventilators and oxygen delivery equipment, for patients and Personal Protective Equipment (PPE) for caregivers. How do health care providers make decisions about...
1.Establishing the virtual Management: As known, managing virtual staff requires a different method or approach than...
1.Establishing the virtual Management: As known, managing virtual staff requires a different method or approach than managing local staff. Due to that reason, Golden Scent has developed a strategic plan to successfully manage its virtual staff in the USA. Identify the suitable manager. to make sure our work will proceed as we planned, Golden Scent willrecruit a virtual manager with the essential skills and knowledge required to manage virtual employees. Find the skilled people to work with. Since not everyone...
To complete each assignment, you will need to read the case study. Assume that the client...
To complete each assignment, you will need to read the case study. Assume that the client described in each case study meets criteria for a DSM-5 disorder. You will then consult the DSM-5 criteria and write 1-2 detailed paragraphs in which you assign a primary diagnosis for the client and justify that diagnosis. In this section you should reference EACH of the DSM-5 criteria for the diagnosis you are assigning and provide evidence from the case study for or against...
Costs of Capital vs Opportunity Costs 1.What connection do you think exists between costs of capital...
Costs of Capital vs Opportunity Costs 1.What connection do you think exists between costs of capital and "opportunity costs?" The cost of capital is measured so that you can evaluate the firm’s investment opportunities. In other words, it measures the risks associated with a project. Each project needs to be evaluated for different risk factors. Each of these projects pose a potential opportunity. And each opportunity has a cost that is attached to them. This is how there is a...
ADVERTISEMENT
Need Online Homework Help?

Get Answers For Free
Most questions answered within 1 hours.

Ask a Question
ADVERTISEMENT