Question

Outline the impacts the implementation of revenue management may have on customer satisfaction and guest loyalty

Outline the impacts the implementation of revenue management may have on customer satisfaction and guest loyalty

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Answer #1

Outline the impacts the implementation of revenue management may have on customer satisfaction and guest loyalty

  • Revenue management gives sense of relief to the customers as to they feel safe that their money is in right hands
  • Implementation of revenue management streamlines and aligns the funds of the organisation
  • Revenue Management assists big, small or medium enterprises to achieve highest profits by identifying the customer groups that the company has to serve, establishing the right products etc.
  • It helps in understanding the needs of customers and the ways to serve them
  • This helps in achieving highest customer satisfaction
  • This helps in keeping the prices stable thus keeping customers happy for a long time
  • This system has helped to monitor all historical data
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