11. Which approach to conflict management produces a "win-lose" result for both parties?
a. compete
b compromise
c. collaboration.
d. both b and c
12. The difference between a group and a team is (or are ) the
a.level of commitment
b. number of goals.
c. amount of conflict
d. the amount of interdependence
11. The correct answer is option a.
Competing means being assertive to prove your point right without cooperating with the other party. This approach is appropriate in emergency situations and people are ready to support your decision. This is a win-lose situation as the other party’s viewpoint are not considered. Example - Management making the employees work extra hours to meet the deadline and also during weekends and compensating this by providing extra leave.
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