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QUESTION 5 You are responsible for training a group of new employees in proper e-mail use...

QUESTION 5

You are responsible for training a group of new employees in proper e-mail use in the workplace. Describe six important e-mail best practices you should cover in the training session.

Homework Answers

Answer #1

Important workplace e-mail best practices:

  • Relevant and crisp subject line is a must
  • Workplace email id must be thoroughly professional as it is the mode of representation of company’s image to the external world
  • A formal signature block specifying the job position and cadre and contact details must be included in the email
  • Professional salutation of “Hi" or “Hello” must be used
  • The tone of the email must be formal
  • The sender must be very cautious about using the “Reply all” option
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