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listening analysis

listening analysis
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Answer #1

Listening has always been considered a crucial component of nursing care.

Active listening is a technique used by the nurse to reflect on what a patient has said to him or her and can help patients to feel more deeply.

Certain characteristics that are essential to listening are:-

  1. Empathy
  2. Silence
  3. Attention to verbal and nonverbal communication
  4. Non judgemental
  5. Accepting

Listening process involves 4 steps which includes:

  • Recieving
  • Understanding
  • Evaluating
  • Responding
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