Question

• Discuss approaches that a nurse might take to assist in resolving conflict between a client and their family. What actions by the nurse help ensure that clients participate in the decision­-making process about their care?

Answer 1

As the conflict is between the client and the family the best approach to resolve this is by using the collaborative approach and first identifying the problem and finding a solution which can satisfy all.

The action which has to be taken by the nurse to ensure that the client participate in the decision making process about their care are

• Explain all the procedure to the patient to gain knowledge and get rid of any queries
• Identify the priority problem and preferences which can naturally make patient's to take a decision
• Provide respect and treat with dignity which can make patient to feel comfortable and participate in  the care.