Question

Imagine that you are setting up a cultural competency training program for the staff (clinicians, nurses, support staff) at your CURRENT practice setting (workplace). How would you incorporate knowledge and skills training and what would you include?

Answer 1

The transfer of training takes place more efficiently when learners know what behaviors they are expected to exhibit after they have gone through the training. It is critical that the learning objectives are clearly defined right at the outset to set expectations, clarify goals, and remove ambiguity.

Chunking and prioritizing content ensure that training is clutter-free and relevant. Adult learners are short on time; they appreciate a course that cuts to the chase right away.

Make sure that you review the learning objectives while chunking content. Include only “must-know” content and eliminate everything that does not address the learning objectives directly, “nice-to-know” information, for example.

They learn best by associations. It is easy to comprehend, remember, and retain new concepts when they can connect the dots and discover underlying patterns.