Question

In two or three paragraphs, answer the following questions:

Chapter 12 introduces several quality improvement tools. Choose one tool and discuss what the tool is and provide 1-2 examples/situations in which a health care manager would use this tool.

Answer 1

Pareto charts:

• Pareto principle is named after the famous economist vilfredo pareto
• Pareto charts are used to identify defects and complaints
• pareto charts counts and categorize in charts
• These types of charts contains both bars and line graphs
• These charts helps to prioritize the problems to be solved
• Collecting and organizing data often gives surprises to know where the exact problem was
• It follows 80/20 rule
• Steps to create chart are

1. Gather raw data about the problem
2. Tally the data
3. Label horizontal and vertical axis
4. Draw the category bars
5. Add cumulative counts and lines

Example:

1. It can be used in hospital settings to understand the most common problem facing by the OP department patients

2. It can be applied to understand the reason for absentism in nurses and to solve it