#. The most important facts surrounding the case is that the Dr X has provided Mrs. Hamlet care and suggestions on how to improve health .
#. The key issue is that Mrs. Hamlet haven't followed any of the recommendation s or suggestion provided by Dr .X for improving health.
#. Alternative courses of action are :-
- First of all know about why she haven't followed it ,was there any reason behind it
- Explaining about the negative impact of not following a healthy lifestyle.
- Reinforcement
#. Evaluate each course of action.
1. Knowing about the reason why she haven't followed is the base because it will provide us the information that why she haven't followed the suggestions and accordingly solution will be done .
2. Explaining the negative impact will awake in her the importance of health
3. Reinforcement will be positive and negative based on her understanding and response
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