1. Discuss the differences between the following statements: (A) "Don't eat that rich ice cream if it always gives you a stomachache"; (B) "The lactose in ice cream and other dairy products may con-tribute to the stomach pain you often experience."
2. Describe the ways in which paraphrasing can enhance the patient- HCP relationship.
3. Why is it important to not interrupt the patient in the middle of their history?
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