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What do you see as the greatest strength and greatest weakness of the Malcolm Balldrige National...

What do you see as the greatest strength and greatest weakness of the Malcolm Balldrige National Qualty Award for assisting healthcare organizations in improving their quality of care. Is the criteria for this award just as applicable to small organizations as it is to large organizations?

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The greatest strength of the Malcolm Baldrige National Quality Award for assisting healthcare organizations in improving their quality of care include the fact that this award; uncovers core values, strengths, and weaknesses, by promoting learning and improvement organization-wide through self-assessments, external, independent examiner feedback. Thus it is a holistic approach, it is divided into seven categories: workforce, customers, leadership, strategic planning, process management, measurement and results giving a complete picture of the performance.

The weakness of the application process for the Malcolm Baldrige National Quality Award generally takes five to nine months from the date of the submission of the eligibility form till the receiving of the feedback by the applicants, this is quite time-consuming.

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