Question

What are the key performance measures or indicators that an organization can use for tracking the achievement and effectiveness of its action plans?

Answer 1

Key Performance Indicators (KPIs)

- It is an assess for what is important to the organization and how well the organization is progressing toward attaining its strategic goal, so that managers can establish lower-level goals that drive performance toward the overall objective.

- Top project management benchmarking measures include return on investment (ROI), productivity, cost performance, cycle time, customer satisfaction, schedule performance, employee satisfaction and alignment with strategic business goals.

Examples of KPIs within project management include:

• Project schedule with Rationale & evaluation
• Estimate to project completion
• Current development backlog
• Labor costs spent per month
• Current resource allocation