A family member of a patient calls and requests information regarding the patient. How you would handle this situation
If a family member of a patient calls and requests information regarding the patient. The nurse can share the patient information to the family member with the consent of the patient. So during this time, the nurse should response to come to the hospital and tell that the nurse will share the information face to face because it is not acceptable to provide the information through the phone. As the nurse cannot able to identify that the person calling is the family member. So after that the nurse should informed regarding the situation to the patient.
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