ANSWER :
SUPPORT WORKER TEST :
- It is the test to assess the ability to work as a part of a
team , show tolerance and care and deal competently with difficult
situations.
- When used in recruitment , the test gives candidates a valuable
insight into the nature of the role.
- It can also be used for training and development of existing
care workers.
Values measured :
1.Professionalism :
- Following care plans
- Continually learning
- Taking pride in work
- Representing the organisation
- Communication skills
2.Service user orientation :
- Listening to the needs
- Calm , respectable and patient
- Spending time with service users
- Empathy
- Compassion
- Positive attitude and behaviour
3.Team working :
- Strong team orientation
- Team responsibility
- Sharing skills and knowledge
- Offering and asking for help
- Collective decision making