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Case study questions 1- 6 Provide two examples of how Maria might use non verbal communication...

Case study questions 1- 6 Provide two examples of how Maria might use non verbal communication in the workplace
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Answer #1

NON VERBAL COMMUNICATION:-
- Communication without the use of spoken language.
- it includes gestures, facial expressions, and body language etc.

EXAMPLES OF NON-VERBAL COMMUNICATION THAT MARIA CAN USE AT WORKPLACE:-
(i) Eye and facial expressions:-the eyes and facial expression of a listener are important to a speaker.
- Make eye contact during conversations and take care of your facial expression is one of alertness and caring.
(ii) Hand gestures:- integrating hand gestures into communication is a good way to get point across.
- Speakers often use hand gestures to help emphasizing a point they are making.

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