Question

create a list of 5 interventions on customer services complaints, with the intervention list , write...

create a list of 5 interventions on customer services complaints, with the intervention list , write 3 ways to communicate this to all staff on all 3 shifts and families involved. based on elderly care.

Homework Answers

Answer #1

Interventions

  • Conduct a comprehensive physical assessment. Evaluate the condition of chronic disease
  • Determine the need of elderly and complaints
  • Assess the patient’s environment for risk associated with an increased risk for fall.
  • Help to arrange activities together such as doing vital signs, taking medication, and toileting.
  • Psychological support and ensure family care and support

3 ways to communicate with other staff and family

  1. Record the intervention in record book and admission book
  2. Record intervention in patient file
  3. Provide health education to patient family
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