Question

Cristen Calahan is a nurse manager of a 36-bed orthopedic unit in a community hospital. Within the past 2 weeks, two full-time RNs who work evening shift have turned in their resignations and given Nurse Calahan a 6-week notice of intent to leave. Staffing on night shift typically is composed of two RNs, and there are only three full-time and one part-time RNs employed. Nurse Calahan feels pressured to replace the two RN vacancies on the 11 PM to 7 AM shift immediately. She knows that the other RNs on the 7 AM to 3 PM and 3 PM to 11 PM shifts do not like to rotate to the 11 PM to 7 AM shift. In addition, pulling from the other shifts will create RN shortages on all shifts. Nurse Calahan contacts the human resources department, places the appropriate position vacancy information and has the positions advertised appropriately. She contacts the human resources department and discovers that two new graduate RNs are interested in the openings.

Nurse Callahan decides to screen and interview these two and any other applicants using a targeted selection process.

1. Why might she choose this interview method? How does this choice affect the types of questions she is likely to ask?
2. Are there some questions that should not be asked in these interviews? How does the targeted selection process influence her ability to ask the "wrong" questions?

Answer 1

#. The targeted selection interviewing is a method used to evaluate candidates competencies based on their past behavior in order to hire the right people for a given job.

#. She chose this type of interview so that she make a sound decision about the hire and also reduces bias .

#. Ask's questions which help them to obtain specific information to determine whether the interviewee has those characteristics or skills.

For example (related to organization skill)

• Tell me about a complex project you had to plan recently for work. What steps were involved? What was the outcome?

• Describe a circumstance when you had several things to do in a limited time. What led up to the situation? How did you handle it? What was the outcome?

#. Questions related to the following should not be asked :-