Question

Describe root cause analysis techniques to identify causes of the problem for remote patient monitoring process for chronic disease management.

Answer 1

Root cause analysis techniques to identify causes of the problem for remote patient monitoring process for chronic disease management are:

1. FEMA or Failure Modes and Effects Analysis: This is a significant hazard and risk analysis tool in healthcare. FEMA is usually conducted with every process initiation.

2. The 'five why's': This is a really useful technique to get into the underlying reasons for an issue. After problem identification ‘why’ is asked 5 times, getting deeper into the problem each time. Thus the root cause analysis is conducted strategically and tackled.

3. Fault Tree Analysis (FTA) is also a method used to get into the root cause of a problem. Here Boolean logic is used to determine the root cause.