Question

Case Scenario:
Rafaela is the nurse manager of a 42-bed general and peripheral vascular surgical unit. Rafaela has been the nurse manager of this unit for 9 years. Her unit is known for the delivery of quality nursing care by cheerful nurses, several of whom are staff nurses with longevity. The unit employs new nurses and very seasoned nurses with several years of nursing experience. Today, Rafaela is assisting a new associate degree registered nurse (RN) complete her application to a baccalaureate degree nursing program. She has just promoted one of her night-shift staff nurses to the full-time afternoon shift charge nurse position. She has delegated responsibility for implementing a new electronic charting system to another highly experienced RN. Rafaela frequently makes rounds on the unit each day, ensuring that patient needs are being met. During rounds, Rafaela commonly asks the nursing staff about their family members and events in their personal lives, such as buying a new home. Many employees on the general and peripheral vascular surgical unit have received the “Employee of the Month Award” because Rafaela strongly believes in acknowledging the good work of nurses on the team.

Discussion Questions

1. Does Carol exhibit leadership or management behaviors?
2. Depending on your answer to question #1, what leader or manager traits does she exhibit?
3.Are any of the staff nurses on the general and peripheral vascular surgical unit leaders?

Instructions: Briefly answer the question.

Requesting Feedback from Employees
You are the director of a home care and health agency. You have just returned from a management and leadership course and have been inspired by the idea of requesting input from your subordinates about your performance as a manager. You realize that there are some risks involved but believe that the potential benefits from the feedback outweigh the risks. However, you want to provide some structure for the evaluation, so you spend some time designing your appraisal tool and developing your plan.

Discussion Questions:

1. What type of tool will you use?
2. What is your overall goal?
3. Will you share the results of the appraisal with anyone else?
4. How will you use the information obtained?
5. Would you have the appraisal forms signed or have them be anonymous?
6. Who would you include in the group that is evaluating you? Be able to support your ideas with appropriate rationale.

Answer 1

1)Rafaela does have the management skills .All the activities she does in the scenario proves her leadership qualities.

2)As per the scenario Rafaela delegates duties for different staff according to their skills.

Eventhough there are other staffs,Rafaela makes round to ward every now and then to ensure the patients are being cared.

She evaluates the performance of each staff and make them awarded .

Rafaela provide support to each members of her team and tries to know them personally which is very important for a leader.