Question

Procedure VIII.A. 2 – 3 CAAHEP standardVIII.A.2 display tactful behavior when communicating with medical providers regarding...

Procedure VIII.A. 2 – 3 CAAHEP standardVIII.A.2 display tactful behavior when communicating with medical providers regarding 3rd party requirements CAAHEP Standard VIII.A.3 show sensitivity when communicating with patients regarding 3rd party requirements

Homework Answers

Answer #1

VIII.A.2. Display tactful behavior when
communicating with medical providers
regarding third-party requirements
* Communicate tactfully with medical providers
regarding third-party requirements:
1. additional documentation needed to support medical
necessity
2. preauthorization for prescribed medications
3. second opinion before elective surgery.

VIII.A.3. Show sensitivity when
communicating with patients regarding
third-party requirements:
* Show sensitivity when explaining to the patient (in
terms that they can understand) regarding third-party
requirements:
1. preauthorization or precertification requirements
2. copayments, coinsurance, deductibles
3. second surgical opinions.

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