Question

Thoroughly provide a rationale on how services can be improved in a walk-in urgent care clinic if there were several complaints made from patients concerning medical care taking too long, a bad quality of service, unavailable follow up care and missing medical records.

Answer 1

services can be improved in a walk-in urgent care clinic.

• Build an Online Presence : it will help to reduce the time taking to give appointments and care.
• Improve Your Patient Collection Strategy : helps to identify patients more effectively and improving quality of care.
• Offer After-hours Virtual Visits : improves the follow up for clients. Which helps both clients and the clinic
• Motivate Your Staff : motivate to work with passion and make good relationships with clients. It will build a reputation for clinic
• Use Your Extenders.
• Build a Better Appointment Schedule. : it also help to improve the crowd management and helps in effective time management.
• Renegotiate Your Payer Contracts.
• Reduce Missed Appointments. : helps to build trust and good will from client towards the clinic.