Question

During your presentation you are required to demonstrate your ability to: Explain your recommendations for continuous...

During your presentation you are required to demonstrate your ability to:

Explain your recommendations for continuous improvement;


Explain how your recommendations will achieve the One Pharmacy business plan;


Encourage team members to contribute ideas regarding areas for continuous improvement;


Invite team members to provide input and feedback into continuous improvement processes/activities to increase service quality;


Use appropriate language when communicating with team members;


Apply appropriate conventions and protocols to collaboration workshop and presentation (i.e. dot points on slides, allowing others to contribute, acknowledging other’s opinions etc.);


Facilitate collaboration by providing direction to the discussion;


Use digital technology to present your information and facilitate the workshop (i.e. Power Point)


Homework Answers

Answer #1

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Presentation Skills and Techniques

  • Writing Letters. Writing Reports: Template Structure. Writing Reports When You're Not Sure What's Required.
  • Context and Application. Theory and Statistics.
  • Fear of Public Speaking and Presentations. Understanding and Overcoming Fear. Confidence and Control. ...
  • Hearing Vs. Listening. Attention.

Here's an overview of the key elements to include in a pharmacy business plan:

  1. Mission statement. ...
  2. Executive overview. ...
  3. Ownership structure. ...
  4. Financial plans and projections. ...
  5. Demographic analysis. ...
  6. Competitive analysis. ...
  7. Your pharmacy's advantage over the competition. ...
  8. Specific planned offerings.

10 Tips on How to Engage Employeesthrough Continuous Improvement

  • Communicate Expectations. ...
  • Manage Small Improvements. ...
  • Give Feedback. ...
  • Unleash the Potential of your Employees. ...
  • Celebrate Innovation. ...
  • Promote a Creative Work Environment. ...
  • Organize Continuous Improvement Teams. ...
  • Reward Improvements.

Methods for creating an environment of continuous improvement

  1. Choose small manageable improvements. Big goals are not great motivators. ...
  2. Always ask for feedback. Asking for feedback is an incredibly important way to improve. ...
  3. Be open and receptive to feedback. ...
  4. Conduct self-assessments. ...
  5. Work as a team

Ways to Create Effective Communicationin the Workplace

  1. Open Meeting. It is easier to communicateyour passion and how you feel to your teamvia open meetings. ...
  2. Emails. ...
  3. One on One. ...
  4. Create a Receptive Atmosphere. ...
  5. Communication via Training. ...
  6. Display Confidence and Seriousness. ...
  7. Use Simple Words. ...
  8. Use Visuals.

International labour standards are legal instruments drawn up by the ILO's constituents (governments, employers and workers) and setting out basic principles and rights at work. They are either Conventions (or Protocols), which are legally binding international treaties that may be ratified by member states, or Recommendations, which serve as non-binding guidelines. In many cases, a Convention lays down the basic principles to be implemented by ratifying countries, while a related Recommendation supplements the Convention by providing more detailed guidelines on how it could be applied. Recommendations can also be autonomous, i.e. not linked to a Convention.

Conventions and Recommendations are drawn up by representatives of governments, employers and workers and are adopted at the annual International Labour Conference. Once a standard is adopted, member states are required under article 19(6) of the ILO Constitution, to submit it to their competent authority (normally Parliament) within a period of twelve months for consideration. In the case of Conventions, this means consideration for ratification. If it is ratified, a Convention generally comes into force for that country one year after the date of ratification. Ratifying countries undertake to apply the Convention in national law and practice and to report on its application at regular intervals. Technical assistance is provided by the ILO, if necessary.

10 Simple Ways to Build a Collaborative, Successful Work Environment

  1. Create a clear and compelling cause. ...
  2. Communicate expectations. ...
  3. Establish team goals. ...
  4. Leverage team-member strengths. ...
  5. Foster cohesion between team members. ...
  6. Encourage innovation. ...
  7. Keep promises and honor requests.

Reduce your planned activities by 20% compared to in-person workshops. Try remote sketching with small groups of participants. Add in 2-minute stretch breaks, encourage participants to walk away from their computers. Verbally check in with participants more often and ask for verbal responses back.

Selecting the right tools

  1. BE IN TOUCH WITH THE TOOLS' SUPPORT TEAM. Use the tools support throughout the workshop. ...
  2. RUN A TEST SESSION. Run a test with your selected tools before your session. ...
  3. SIGNUP BEFORE THE EVENT. ...
  4. MUTE EVERYONE. ...
  5. USE YOUR 'DO NOT DISTURB' MODE.
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