I want you to consider the current “flow” of health care from an individual perspective, and comment on the following aspects. You can create a use case/case study to better demonstrate how these component parts relate and ultimately influence the cost and quality of care. In summary, identify where the system works, where it breaks down, and why:
Ans- You should Make sure that each of your employees is capable of making a good first impression.
. Keep your promises
Show appreciation and gratitude to your patients
Provide proper and solid training
Listen patient's complain and act for that complain.
do act accordingly your patients expections
Make it easy on your patients
Be a little obsessed with your patients
Treat your employees (and each other) like customers.
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