1. THERAPEUTIC COMMUNICATION :
Therapeutic communication is a technique that prioritized the physical , mental, and emotional well beings of patient. Nurse provide patient with support and information while maintaining a level of professional distance and objectivity.
Therapeutic communication have five key characteristics ----
• Empathy
• Respect
• Genuineness
• Concreteness
• Confronation
EXAMPLE:
1.Active listening--A patient says a incident to the nurse .nurse tell "what happened next "?
2. Seeking clarification-- "I'm not sure .I understand, can you explain it to me."
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