Question

Mary Ann, an administrative allied health professional, is manning the phone at Dr. Merry's office. Janelee calls to say that she has been to the pharmacy to get her medication and has read on the patient information sheet that the drug prescribed should not be taken with aspirin, which she takes daily.

1 What should Mary Ann do first?

2 Should she make a decision, or should she ask Dr. Merry?

3 The pharmacist had called earlier and asked to speak to Dr. Merry, but Mary Ann took a message and did not give the message to Dr. Merry. Why is it important that the information be given to the physician as soon as possible?

4 What should be provided to the physician at the time the message is relayed?

Answer 1

Question no 1

She should first record this and then it should be notified to the physician. The final decision should be taken by the consulting physician

Question no 2

Its better to ask for help as decision that are taken togather are better in a manner

Question no 3

As there can be worse complications in the individual it is very much important as drug interactions can occur in the individual

Question no 4

When the message is relyed physician should be notified that the message is late