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Why is it essential to clearly identify client needs and preferences

Why is it essential to clearly identify client needs and preferences
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Answer #1

Opportunity to get to know the client as an individual

Establish areas of potential risk

Ascertain a client’s preferences and needs

Acknowledgement of cultural, religious, and ethnic values

Advocate freedom of choice and independence

To identify needs, you must both listen and ask the right questions. After identifying needs, always check for additional or related needs. Use your knowledge and experience to identify and present the right products, services, and solutions to meet your customers' needs.

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