Question

How can communication breakdowns be avoided in health care systems?

Answer 1

Answer: Communication plays major role in the healthcare system. It is important to remove the communication barrier among healthcare professionals and in the healthcare organization. The gap of communications lead to increase risk in medical errors, increased cost, poor treatment outcomes etc. To reduce the communication barrier, some of the methods need to employed are:

• Use effective communication such as words should be simple and be easily understood.
• Have direct contact such as face to face contact with the patients, healthcare professionals. This will reveals about the expression specially in the case of the patients, it reveals pain and suffering.
• Have an eye contact while communicating with healthcare professionals or patients.
• Be an attentive listener.
• Use the effective consent process.