Question

1. What are some examples of sentinel events?

2. Describe the impact of poor quality care on the individual, family, community, and the United States.

3. Create a core value statement.

Answer 1

Sentinel event is unanticipated event in healthcare setting resulting in death or other serious injury unrelated to natural course of illness.

examples:

sudden fire in the hospital department

fall from bed

Medication errors

unintentional retention of foreign objects

Effect of poor quality care on individual:

• increased hospital stay
• risk of infection
• postoperative complications
• increased financial burden

on family:

• financial burden
• stress
• loss of job
• physical , psychological exhaustion

on community and state:

• Increased death rate
• poor socioeconomic status
• lack of necessary facilities like education, roads etc
• low gross domestic product
• Origin of epidemics
• poor happiness index

core value statement: we provide quality productsand services that meet needs of our cus